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Privacy Policy

Last updated: Nov 06, 2026

This Privacy Policy describes how Dongguan Xiaoka Technology Co., Ltd. (“we”, “us”, or “our”) collects, uses, shares, and protects the personal information you provide when you visit our website and submit inquiries for our OEM & ODM home appliance products.

Information We Collect

  • Your full name, company name, job title, email address, WhatsApp / phone number
  • Inquiry content, product requirements, MOQ and customization requests you send to us
  • Automatic data: IP address, browser type, device information, website navigation records, cookies and similar tracking data via Meta Pixel and web analytics tools.

How We Use Your Information

  • Respond to your inquiry, provide quotations, product catalogs and technical information
  • Communicate with you about OEM / ODM orders, samples, lead time and certifications
  • Send you product updates, new releases and promotional information if you agree
  • Improve our website, products and service quality
  • Prevent fraud and protect the security of our website.

Cookies & Meta Pixel

Our website uses cookies and Meta Pixel. Meta Pixel helps us understand visitor behavior, measure advertisement performance and deliver relevant ads on Meta platforms. You may disable cookies through your browser settings, but some functions of the website may not work properly.

Sharing of Personal Information

We will NOT sell, rent or trade your personal information to third parties for commercial purposes. We may only disclose your data when:

  • We have your explicit consent
  • Required by applicable laws and regulations
  • Necessary to complete your requested service with our trusted service providers, who are bound by confidentiality obligations.

Your Rights

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of our marketing emails at any time
  • Withdraw your consent for data processing.

If you wish to exercise these rights, please contact us at the email listed below.

Data Retention

We keep your business inquiry data only as long as necessary for communication and business follow-up, or as required by law.

Security

We adopt reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, alteration or disclosure. However, no internet transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a new “last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Company: Dongguan Xiaoka Technology Co., Ltd.
Unified Social Credit Code: 91441900MA57BNLK2D
Legal Representative: Chen Qing
Registered Address: Room 201, Building 16, No.126 Tianxia Road, Tangxia Town, Dongguan City, Guangdong Province, P.R.China
Email: milo@dgxiaoka.com